ICT50220 Diploma of Information Technology

Entry Requirements

Students must meet the following requirements and prerequisite to enter this course. Students must be of 18 years of age at the time of course commencement. Academic Requirements Students must provide academic evidence of satisfactory completion of Year 11 or equivalent. For Mature Age students who do not hold any qualification, they must pass the Internal LLN / English Placement test. English Language Proficiency Level Where English is not the official language in the country of where students are currently residing, evidence of a valid IELTS 5.5 or equivalent must be provided. Students will also complete an online English level placement test prior to enrolment. A Language Literacy and Numeracy (LLN) assessment is conducted on all entrants prior to enrolment into the program to ensure that Queensford College can support each student throughout the program.

Course Details

Course Description

This qualification provides the skills and knowledge for an individual to administer and manage information and communications technology (ICT) support in small-to-medium enterprises (SMEs) using a wide range of general ICT technologies.

Persons working at this level provide a broader rather than specialised ICT support function, applying a wide range of higher level technical skills in ICT areas such as networking, IT support, database development, programming and web development.

What You’ll Learn

• Learn the essentials for network management including how to design, build, and test a network server, manage network security, determine best-fit topology for a local network and identify and resolve network problems
• Set up and manage network systems and applications including how to debug and monitor applications, review and update disaster recovery and contingency plans, update ICT system operational procedures, review and develop ICT maintenance strategy and install and upgrade operating systems
• Produce basic client-side script for dynamic web pages, develop complex web page layouts and manage interactive media production.
• Learn to gather data to identify business requirements, match ICT needs while managing projects, research, and review hardware technology options for organisations
• Understand key business requirements in for the ICT industry including how to originate and develop concepts, develop workplace policy and procedures for sustainability and ensure a safe workplace

Possible Career Outcomes

• Computer technician
• IT customer support
• Help desk
• Network support technician
• ICT sales representative
• PC Support
• Assistant IT manager
• Assistant system manager
• Internet/intranet administrator
• Internet/intranet systems administrator
• Systems administrator

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